Why do I get a Change Your Password page when I sign in?

Prompt Support Updated by Prompt Support

All users in Prompt, excluding Anonymous users, are subject to a 60-day password expiration.

After 60-days when you next sign in you will be presented with the below Change your password page:

After you have submitted a new password, you will be able to access Prompt as usual.

Since Anonymous users use a link to access Prompt, they will not be required to change their password. There is also no expiry on the link.

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