Document Priority Notifications

Lee Rhyne Updated by Lee Rhyne

AUDIENCE: Prompt Administrators, Document Owners, Document Authors

What are document priority notifications?

At check-in, document authors must specify the priority level to inform the document owner and the document author of the change’s urgency.

The Prompt Administrator can configure notifications by selecting from a drop-down list, alerting both the document owner and author to the change's priority level. There are four levels of priority:

  1. URGENT
  2. HIGH
  3. MEDIUM
  4. LOW

To configure the priority notification settings, follow these steps:

  1. As a Prompt Administrator, select admin, manage organisation and edit
  1. Select the details tab and scroll down to view the default notification rules
  1. The Prompt Administrator can set default notification rules according to the priority level at the document check-in stage. The available notification settings are as follows:

DEFAULT NOTIFICATION SETTING

DETAILS

Disabled

No notifications will be sent

Immediately By Email

The document owner and the document author will be notified immediately by email

On Home Page Report

The notification will be available to the document owner and the document author on the home tab > alerts (the document owner and the document author are required to 'acknowledge' the alert

Weekly Email Summary Report

The document owner and the document author will receive a weekly email summary report listing all documents and their level of priority

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