How to Generate a Mobile Token

Updated 6 months ago by Prompt Support

Permissions Required: Agency Admin, Prompt Admin

A mobile token is particularly useful for general staff without log-in access who are working offsite.  It will allow access to your organisation’s search page (anonymous user access)

  1. Go to Admin tab > Manage Organisation > Edit Organisation > Email Domains 
  2. Click Generate Mobile Token

  1. A ‘one time access token’ will be sent to you via email.

This token may be used by multiple users

Important: Generating a second mobile token will rescind the first token rendering it unusable.  If users require a different mobile token, they can obtain one using their mobile device - see How users access Prompt offsite by generating their own mobile token  


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