Why can't I see the Next Review Date from the exported result in Search?

Leo Comia Updated by Leo Comia

If you're unable to view the Next Review Date in the exported spreadsheet from Search, it's likely due to access permissions. Here's a detailed explanation:

Understanding Access Permissions

The Next Review Date is considered sensitive information and is only visible to users who are logged in to Prompt with the appropriate permissions. Anonymous users (those who access the system without logging in) are restricted from viewing this field, even in exported data. This restriction is in place to protect potentially confidential or critical information.

Why Anonymous Users Can't See the Next Review Date

  • Data Sensitivity: The Next Review Date may involve time-sensitive tasks or contractual obligations, which should only be accessible to authorised personnel.
  • Privacy and Security Policies: To comply with organisational policies and data security guidelines, certain fields are excluded from anonymous access.

How to Gain Access

To view the Next Review Date in your exported results, ensure you are signed in with a valid Prompt user account.

If you do not have a Prompt user account, contact your Administrator to request access. The administrator can provide you with the necessary credentials if your role requires access to this data.

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