What if I am receiving an error while trying to run a report?

Prompt Support Updated by Prompt Support

What if I am receiving an error while trying to run a report?

There may be an occasional issue where you are trying to run a report and you receive an error message that it is unable to process or it has timed out:

The report has timed out due to too much data. Please narrow your search filters.

This is due to the large amount of data that the report is trying to load at once.

How do I resolve this?

We recommend making use of the search filters to narrow down your report results.

Filter by:

  • Specific department or section(s)

  • Specific document statuses

  • Reduce the date range

How did we do?

Scheduled Reports

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