Tips and Tricks
How to create, update, use and remove Styles within drafting
How to use the Home Page
Search Tips and Tricks
How to turn on previous searches in Chrome(Autofill)
How to access the Support Portal
How to Export Search Results
How to configure a Submission Process
How to configure a Requisition Process
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Offline Access Application
How to add/edit a Section
How to configure an Approval Process
How to update your Organisation logo
How to rename a department or section in Prompt
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How to configure an Organisation
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What is In-Drafting?
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How to set up user permissions
How to set up Executive Sponsors
How to change my profile picture
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Add New User: Email address is already in use
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How to set an expiry date for staff user logins
How users access Prompt offsite by generating their own mobile token
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How to unlock a user
How to set up a user as an approver
How to View User History
How to set User Access Rights
Configuring Prompt MFA using Authy Desktop
How to change my password
How to set up Multi-Factor Authentication (MFA)
Frequently Asked Questions
Business Continuity Plan/DR - Prompt suggestion
What footer tags are available in Prompt?
Prompt Terms and Definitions
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Incorrect / Missing Font in converted PDF file
Who is Lucas Victoria?
Checking-in a Document - Where does my document go when I check it in?
Username - Why doesn't my old Prompt user name work?
Email - Auto-generated email notification signature - I don't want my name on them
Which document types are supported in PROMPT?
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MFA – What happens if I have lost my smartphone or left it at home?
Chrome settings - How to change to enhance Prompt usability?
Is there a cost for PROMPT?
Approving a Document - Why can't I see the document I need to approve in the Home Tab?
What is Multi-Factor Authentication (MFA)?
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User Permissions - How do I add or change user permissions?
How Feature Requests are handled
Hours of support centre
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Agency Admin - Why can't Prompt Admin edit Agency Admin?
Notification that you will be logged out
Document Review Date - Why can't I change the Review Date when checking in a document?
Bulk Move Documents - How do I bulk move documents?
Audit - Full audit does not show full history of document
Working Offsite - Why does anonymous user link go to log-in page
Document ID - Why have my document IDs changed in the new Prompt?
Is PROMPT endorsed by the Department of Health?
Log-in Screen - Why do I get the log-in screen when I click on the anonymous user link?
How to create editable PDF forms
How to Reactivate a Disabled/Deleted Document
How to Keep a Document Private
How to Copy a Link
Assigning Standards or Legislations
How to change a Document's Location, Document Type or Sponsor
How to Copy a Document
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How document versions work
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Document Processing Failures
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How to Request a Document
How to customise my forms
How to insert Hyperlinks into Prompt documents
How to download All Documents
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How to Disable/Archive a Document
How to Link Documents and Create Alerts
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- User Management
- How to set up a user as an approver
How to set up a user as an approver
Updated by Prompt Support
To be able to set up a user as an approver, you must first verify with your Organisation Prompt Admin if the required approval roles were created. If you are a Prompt Admin please refer to How to configure an Approval Process.
Assigning User Permissions
To set up a user in an Approval Role, go to Admin -> User Permissions.
This will display the list of all departments and existing permissions for your organisation. By selecting a department a list of all its child sections and their assigned user permissions will display.
To return to the Departments list, select the View All link next to the word 'Departments'.
You may also navigate through your Organisation, Departments and Sections by clicking on them in the tree on the left of screen.
Assign the approval permission to a user that is listed in the permissions list
To edit user permissions, go to Admin -> User Permissions
Select the user you wish to edit permissions by clicking on the user's name.
The user permissions window will open where you will be able to edit the selected user permissions, select the approval role and select Submit once finished.
Assign the approval permission to a user that is not listed in the permissions list
A new window will open, where a list of the users from your organisation will display. This allows searching for individual users in the search bar. Once you find the desired user, click on the user's name to proceed.
From this page you may assign all required approval role permissions to the selected user. When completed select Submit to confirm.
If you selected the wrong user in error, the Cancel button near the Submit button will take you back to the user search page.
To abort the operation select the external Cancel button and it will close the current window.
Once confirmed you will see the user name along with their assigned permissions in the brackets under their name.