How to assign cross organisational search access to a General User

Prompt Support Updated by Prompt Support

Permissions Required: Prompt Admin, Admin or User Admin

Cross Organisational Search is an access right that can be assigned to a user to allow them to search and download documents from other health services and organisations using Prompt.

Prompt Admin and Admin users can complete this search by default and therefore does not need to be assigned to this user profile

If the General User account does not yet exist please follow the steps in this article to create their user account.

To assign cross organisational search access to an existing General Users, go to Admin -> Manage Users, find the General User from the list of users and select Edit.

Navigate to the top pane and select Access Rights

Next, navigate to the right hand side and toggle ON Cross Organisational Search -> Save.

The General User will now be able to Search for other a organisations documents, the General User can validate this by logging into Prompt and navigating to Search -> Organisation Drop Down.

Note: The General User must be logged into Prompt. They cannot view other organisations documents via the read-only link to your organisations documents.

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