How to Disable/Archive a Document

Updated 4 months ago by Prompt Support

There are three ways to delete or disable a document.

Permissions Required: Agency Admin, Prompt Admin, Document Author

To disable your document:

  1. Go to Documents tab > Manage Documents
  2. Find the document you are looking for (Tip - use the search filters) and click on Delete.

  1. Enter the reason for deletion of the document, and click on Confirm Deletion.

Note: You can reactivate the disabled/deleted document at any time by following the link below:

How to Reactivate a Disabled/Deleted Document

OR

  1. Go to Documents tab > Manage Documents
  2. Find the document you are looking for (Tip - use the search filters) and click on the Information icon to the right of the document name.
  1. Select History tab, click Disable.
  1. Enter the reason for deletion of the document, and click on Confirm Deletion

OR

Follow the process below:

  1. Go to Documents tab > Manage Documents
  2. Find the document you are looking for (Tip - use the search filters) and click on the Information icon to the right of the document name.
  3. Select Document Details tab, click Delete.
  1. Enter the reason for deletion of the document, and click on Confirm Deletion.


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