How to Reactivate a Disabled/Deleted Document

Updated 6 months ago by Prompt Support

Permissions Required: Agency Admin, Prompt Admin, Document Author
  1. Go to Documents tab > Manage Documents
  2. Tick View Disabled. All disabled (deleted) documents will appear in the list.

  1. Find the document you are looking for (Tip - use the search filters) and click on the Information icon to the right of the document name.
  2. Select History tab, click Revert Version. Note: the document will take a minute or two to process

  1. You will receive an email to advise reactivation of the document is successful. The document now shows as active and is searchable.


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