What training and support is available for the implementation of PROMPT?

Prompt Support Updated by Prompt Support

Once you have decided to take up PROMPT, your primary administrator will participate in administrator training. This is to learn how the system works including setup of the organisation and document hierarchy, creating users and permissions plus loading and management of documents.

After this training, your organisation should spend some time deciding how to build your structure, working with the PROMPT Product Manager for advice, queries and general assistance. This also includes access to a test website for planning and trials. Upon request, we create the organisation within PROMPT and you can build all required parameters in the live system.

These Prompt Knowledge Base articles are available to all Prompt users via the link under Help, Support.

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