How to Generate a Mobile Token

Permissions Required: Agency Admin, Prompt Admin

A mobile token is particularly useful for general staff without log-in access who are working offsite.  It will allow access to your organisation’s search page (anonymous user access)

1.    Go to Admin tab > Manage Organisation > Edit Organisation > Email Domains 

2.    Click Generate Mobile Token


3.    A ‘one time access token’ will be sent to you via email.

NB This token may be used by multiple users

Important - Generating a second mobile token will rescind the first token rendering it unusable.  If users require a different mobile token, they can obtain one using their mobile device - see How users access Prompt offsite by generating their own mobile token